Personal identification information
Anna Augustin
anna.augustin@wordsmith-translations.de
www.wordsmith-translations.de

How do we collect your data?
You directly provide Wordsmith Translations with most of the data we collect. We collect data and process data when you:

• Contact us via the contact form or request a quote for our services
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies

Our Company may also receive your data indirectly from the following sources:

• You send us an email

How will we use your data?
Our Company collects your data so that we can:

• Process your order and manage your account
• Email you with offers and/or quotes on other products and services we think you might like

When Wordsmith Translations processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?
Our Company securely stores your data locally and/or Google Workspace, provided you agreed for your data to be stored on Google Workspace.

What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Wordsmith Translations for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Wordsmith Translations correct any information you believe is inaccurate. You also have the right to request Wordsmith Translations to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Wordsmith Translations erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Wordsmith Translations restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Wordsmith Translations' processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Wordsmith Translations transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: anna.augustin@wordsmith-translations.de

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

• Functionality – Wordsmith Translations uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
   

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The Wordsmith Translations website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us
If you have any questions about Wordsmith Translations' privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: anna.augustin@wordsmith-translations.de

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Wordsmith Translations has not addressed your concern in a satisfactory manner, you may contact the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen.